Shipping Information



Delivery Services


We ship UPS ground unless otherwise specified. Your order will be shipped from Harbor Sweets, Salem, MA within 2 business days of receipt of your order. The arrival date will depend upon the number of shipping days required by UPS.




We cannot ship to P.O. Boxes. Please provide a physical street address for each gift recipient.
(We will make exceptions for APO & FPO addresses. Please place your order by calling Customer Service at
1-800-234-4860.)


Hot Weather Shipping Information

During hot weather, Harbor Sweets takes extra precautions to prevent damage to your chocolates while in transit. $5.00 is added to shipping charges to help defray the costs for additional packaging. We ship only Monday - Thursday during the summer.

  • June 1st – September 15th a $5.00 charge will be added to your order
  • September 16th – May 31st no extra charge



Shipping Charges:


Order Amount
(per 'Ship To'
address)

Up to $25.00
$25.01-$40.00
$40.01-$50.00
$50.01-$100.00
$100.01-$150.00
$150.01-
$500.00
$500.01
& over

Ground
(Arrives in 3-7
business days
- Monday-Friday)

$7.95
$8.95
$9.95
$11.95
$15.95
10% of total
order
5% of total
order

Express
(Arrives in 3-4
business Days
- Monday-Friday)

$14.95
$15.95
$16.95
$18.95
$22.95
10% of total order
+ $7.00
5% of total order
+ $7.00

Overnight
(Orders placed by
11:30 a.m. EST
will arrive the
next business day
- Monday-Friday)

$26.95
$27.95
$28.95
$30.95
$34.95
10% of total order
+ $19.00
5% of total order
+ $19.00

Canada
(Arrives in 3-7
business days
- Monday-Friday)

$28.95
$29.95
$30.95
$32.95
$36.95
10% of total order
+ $21.00
5% of total order
+ $21.00

Hawaii and
Alaska
(Arrives in 3-4
business days
- Monday-Friday)

$19.95
$20.95
$21.95
$23.95
$27.95
10% of total order
+ $12.00
5% of total order
+ $12.00



International:

We are unable to process orders for international delivery, other than Canada, via our website at this time. (Please note: US territories outside continental US are considered international.)
If you would like to place an order for international delivery, please call Customer Service at 1-800-234-4860 Monday - Friday between the hours of 9 AM to 5 PM EST.

Volume Discounts:

Volume discounts are calculated on chocolate purchases over $500.00 per order. Discounts do not apply to shipping costs.

Orders Over

$500
$1000
$2000
$3000

Discount

5%
10%
15%
20%

We guarantee the safe arrival of all Harbor Sweets.

Harbor Sweets
Palmer Cove
85 Leavitt Street
Salem, Massachusetts 01970 U.S.A.

Phone Orders:1-800-243-2115, 24 hours a day, 7 days a week
Fax Orders: (978) 741-7811
Customer Service: 1-800-234-4860 or (978) 745- 7648 , 9AM - 5PM EST, Monday - Friday

For Catalog Requests and General Information, please contact us at info@harborsweets.com

Do you have a favorite retail shop where you would like to purchase Harbor Sweets?
We are always interested in expanding our horizons and welcome your suggestion for a local business. Please email us at info@harborsweets.com or call our Customer Service Department at 1-800-234-4860.

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