Ordering Information

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Delivery Services
We ship FedEx ground unless expedited shipping is requested. Your order ships from Salem, MA within 2 business days. The number of days in transit depends on destination.
[Click here to see map.]

Hot Weather Shipping:
From June 15 - Sept 15, we use special hot weather packaging on ALL shipments. During this period, we do not ship on Fridays. We charge $5.00 as a portion of our costs for frozen packs and, when needed, insulated coolers. If necessary we ship in a reusable, recyclable polystyrene foam (EPS) chest with a frozen ice pack. No CFU's are used, therefore the production of the EPS chest does not harm the ozone layer.

Volume Discounts:
Volume discounts begin at $500.00 and are based on total chocolate purchased on a per order basis. Discounts do not apply to shipping costs.

Orders Over	Discount
$500	5%
$1,000	10%
$2,000	15%
$3,000	20%

Shipping Charges:

Order Amount (per 'Ship To' address)	Ground (Arrives in 3-7 business days - Monday-Friday)	Express (Arrives in 3-4 business Days - Monday-Friday)	Overnight (Orders placed by 11:30 a.m. EST will arrive the next business day - Monday-Friday)	Canada, Puerto Rico, (Arrives in 3-7 business days - Monday-Friday)	Hawaii (Arrives in 3-4 business days - Monday-Friday)
Up to $20.00	$5.95	$12.95	$20.95	$11.45	$17.95
$20.01-$25.00	$6.95	$13.95	$21.95	$12.45	$18.95
$25.01-$40.00	$7.95	$14.95	$22.95	$13.45	$19.95
$40.01-$50.00	$8.95	$15.95	$23.95	$14.45	$20.95
$50.01-$100.00	$10.95	$17.95	$25.95	$16.45	$22.95
$100.01- $150.00	$15.95	$22.95	$30.95	$21.45	$27.95
$150.01 -$500.00	10% of total order	10% of total order + $7.00	10% of total order + $15.00	10% of total order + $5.50	10% of total order + $12.00
$500.01* & over	5% of total order*	5% of total order + $7.00*	5% of total order + $15.00*	5% of total order + $5.50*	5% of total order + $12.00*

*5% of total order prior to volume discount

International:
We apologize, but we are unable to accommodate international orders over the Internet at this time. We will ship within the 50 United States, Canada and Puerto Rico. We would be happy to take orders from throughout the world for shipment within the United States. If you would like to place an order for international delivery, please call our 24 hour toll free retail ordering line at 1-800-243-2115.

We guarantee the safe arrival of all Harbor Sweets.

Harbor Sweets
Palmer Cove
85 Leavitt Street
Salem, Massachusetts 01970
U.S.A.

Phone Orders:
1-800-243-2115, 24 hours a day, 7 days a week
Fax Orders: 1-207-832-0806
Customer Service: 1-800-234-4860 or 1-978-745- 7648 , 9AM - 5PM EST Monday through Friday

For Catalog Requests and General Information, please contact us at info@harborsweets.com.

Do you have a favorite retail shop where you would like to purchase Harbor Sweets?
We are always interested in expanding our horizons and welcome your suggestion for a local business. Please email us at info@harborsweets.com or call our Customer Service Department at 1-800-234-4860.

Palmer Cove, 85 Leavitt Street, Salem, MA 01970 | 1.800.243.2115 |