Delivery Services
We ship UPS. Your order will be shipped from Harbor Sweets, Salem, MA within 2 business days of receipt of your order. The arrival date will depend upon the number of shipping days required by our shipping partners.
Warm Weather Shipping Information
Due to unprecedented heat in our country, we are forced to monitor temperatures and do everything in our power to preserve the freshness and prevent melting of your chocolates during transit. Standard shipping is only available to states with temperatures below 72 degrees. If Ground Shipping is not available during checkout, 2nd Day Air or faster shipping is required. A complimentary ice pack will be added to each package during these times. Warmer destinations will only ship Monday through Thursday.
Hot Weather States
Starting February 2024, orders shipped to FL, TX, AZ or CA will require 2nd day air or faster shipping during hot weather months (April through October) due to time in transit and/or hot weather conditions. These packages will be shipped Monday through Wednesday. Orders placed later in the week will be held until the following week. Standard shipping will be available to these states from November through March as long as temperatures are below 72 degrees.
Shipping Charges as of 11/1/23:
| Order Amount (per 'Ship To' address) |
Ground (3-7 days)* |
Express (2-3 days)* |
Overnight** |
|---|---|---|---|
| $0.00-$50.00 | $9.95 | $23.95 | $32.95 |
| $50.01-$100.00 | $12.95 | $26.95 | $36.95 |
| $100.01-$150.00 | $16.95 | $32.95 | $42.95 |
Each additional $250 in value, add $5.00.
*Business days are Monday through Friday. Saturday, Sunday, and holidays are not included in this estimate.
**Orders will ship overnight after 2 business days processing time in our factory.
Alaska, Hawaii and Puerto Rico:
If you would like to place an order for Alaska, Hawaii or Puerto Rico delivery, please call Customer Service at 800-234-4860 for shipping rates.
International:
We are unable to process orders for international delivery, via our website at this time. (Please note: US territories outside the continental US are considered international). If you would like to place an order for international delivery, please call Customer Service at 800-234-4860 Monday to Friday between the hours of 9AM to 5PM EST.
Volume Discounts:
Volume discounts are calculated on chocolate purchases over $500.00 per order. Discounts do not apply to shipping costs.
| Orders Over | Discount |
|---|---|
| $500 | 5% |
| $1000 | 10% |
| $2500 | 15% |
We guarantee the safe arrival of all Harbor Sweets.
Harbor Sweets
85 Leavitt Street
Salem, Massachusetts 01970
U.S.A.
Phone Orders:
800-243-2115, 8:00 AM - 8:00 PM, 7 days a week
Fax Orders: 978-741-7811
Customer Service: 800-234-4860 or 978-745-7648 , 9AM - 5PM EST Monday through Friday
For Catalog Requests and General Information, please contact us at info@harborsweets.com
Do you have a favorite retail shop where you would like to purchase Harbor Sweets?
We are always interested in expanding our horizons and welcome your suggestion for a local business. Please email us at info@harborsweets.com or call our Customer Service Department at 800-234-4860.