FAQ

Have questions? We have answers!

What is the Harbor Sweets Rewards Program?

The Harbor Sweets Rewards Program is a way for our valued customers to get rewarded when they shop with Harbor Sweets. Join, earn points, and redeem rewards! It's that easy.

How do I join the rewards program?

Simply sign in with your Harbor Sweets account! Find the Rewards widget in the bottom right hand side of your screen.

Is there a membership fee to join the rewards program?

Nope! The Harbor Sweets Rewards Program is totally free.

Can I use my rewards in store too?

Yes! Your in-store purchases earn you rewards points. Provide your email address at checkout, and we'll handle it from there! Rewards members are welcome to redeem their points in-store at our Salem and Beverly locations, too!

Do my points expire?

Nope! Points never expire. Save them or spend them—it’s up to you.

How can I check my points balance?

Your points balance can conveniently be found using the Rewards Widget in the bottom right-hand side of the screen.

When I redeem my points for a discount at checkout, can I also use a coupon code?

The way our system works is that point redemptions are turned into a coupon code, and unfortunately can’t be used with another coupon code.

What should I do if I have a different question?

We're happy to help! Reach out to our customer service team at 978-745-7648 or customerservice@harborsweets.com.