Delivery Services

We ship UPS. Your order will be shipped from Harbor Sweets, Salem, MA within 2 business days of receipt of your order. The arrival date will depend upon the number of shipping days required by our shipping partners. 

Warm Weather Shipping Information

Due to unprecedented heat in our county, we are forced to monitor temperatures and do everything in our power to preserve the freshness and prevent melting of your chocolates during transit. Standard shipping is only available to states with temperatures below 72 degrees. If Ground Shipping is not available during checkout, 2nd Day Air or faster shipping is required. A complimentary ice pack will be added to each package during these times. Warmer destinations will only ship Monday through Thursday.

Hot Weather States

Starting February 21st, 2023, orders shipped to FL, TX, AZ or CA will require 2nd day air or faster shipping year round due to time in transit and/or hot weather conditions. These packages will be shipped Monday through Wednesday. Orders placed later in the week will be held until the following week.

Shipping Charges:

Order Amount
(per 'Ship To'


(Arrives in 3-7
business days
- Monday-Friday)
(Arrives in 2-3
business Days
- Monday-Friday)
(Orders placed by
11:30 a.m. EST
will arrive the
next business day
- Monday-Friday)
Hawaii and
(Arrives in 3-4
business days
- Monday-Friday)
$0.00-$25.00 $9.95 $21.95 $31.95 $22.95
$25.01-$50.00 $11.95 $23.95 $33.95 $24.95
$50.01-$100.00 $14.95 $26.95 $36.95 $27.95
$100.01-$150.00- $17.95 $29.95 $39.95 $30.95

Each additional $250 in value, add $5.00.


We are unable to process orders for international delivery, via our website at this time. (Please note: US territories outside the continental US are considered international.)
If you would like to place an order for international delivery, please call Customer Service at 800-234-4860 Monday to Friday between the hours of 9AM to 5PM EST.

Volume Discounts:

Volume discounts are calculated on chocolate purchases over $500.00 per order. Discounts do not apply to shipping costs.

Orders Over Discount
$500 5%
$1000 10%
$2500 15%

We guarantee the safe arrival of all Harbor Sweets.


Harbor Sweets
85 Leavitt Street
Salem, Massachusetts 01970

Phone Orders:

800-243-2115, 8:00 AM - 8:00 PM, 7 days a week
Fax Orders: 978-741-7811
Customer Service: 800-234-4860 or 978-745-7648 , 9AM - 5PM EST Monday through Friday

For Catalog Requests and General Information, please contact us at

Do you have a favorite retail shop where you would like to purchase Harbor Sweets?

We are always interested in expanding our horizons and welcome your suggestion for a local business. Please email us at or call our Customer Service Department at 800-234-4860.